Zendesk for Startups
Quick answer
Zendesk Suite free for up to 2 years via the partner referral channel (6 months via the self-serve channel), for up to 50 agents.
What you get
- Zendesk Suite free for 6 months to 2 years (up to 50 agents)
- AI Agent automated customer support
- Access to partner discounts from AWS, Notion, GitHub, and others
How the value is counted: Converted from per-seat subscription pricing; 50 seats of Suite Team runs on the order of tens of thousands of USD per year
Do you qualify?
New customers that have raised external funding (angel through Series B); the cap is 250 employees with a partner referral and 50 without one
Likely yes, if…
- Companies without a VC or partner referral
- Teams under ~250 employees
Likely no, if…
- Bootstrapped teams without VC/partner backing
- Existing customers of the product
How to apply
- Open the official program page Zendesk startup program .
- The free duration is tied to your funding background and referral channel
- Submit the application. Review typically takes Official review; approval is discretionary.
- Once approved, credits or seats are granted to your account per the terms below.
Catches worth knowing
FAQ
How much can you get from Zendesk for Startups?
Converted from per-seat subscription pricing; 50 seats of Suite Team runs on the order of tens of thousands of USD per year
Who qualifies for Zendesk for Startups?
New customers that have raised external funding (angel through Series B); the cap is 250 employees with a partner referral and 50 without one
How long do the credits or perks last?
6 months (self-serve or partner campaigns) to 2 years (referral channel)
How long does the application review take?
Official review; approval is discretionary
What do you need to apply?
The free duration is tied to your funding background and referral channel